Alpha Pawn Shop Customer Reviews
Alpha Pawn’s loyal customers help our pawn shops stand out from the rest of the pawn shops in the Kansas City area. Read these real customer testimonials about pawn loan services in Olathe, KS, our title loan services in Kansas City, MO, our top-dollar paid for buying gold in Kansas City, our fantastic selection of guns in Olathe, KS and our high-quality used laptops and electronics in Kansas City.
After you read the testimonials of our current customers, come in and see for yourself why our customers believe we have the best pawn shops in the Kansas City metro area!
Submit your review
Great selection of guns and decent prices with excellent customer service skills from staff pleasant dealings
I’ve had nothing but great experiences here! Jeff Zach and Luis are the best!!
This was my first pawn shop experience. The 2 guys working were very helpful & honest about the value of my jewelry. And most importantly, I felt comfortable with the transaction knowing my diamond ring was safe & would be returned in the same condition (they offered to clean it for me!) as when I walked into the store with it. I would definitely recommend Alpha Pawn to others!
I just picked up my last pawn. I have dealt with all 3 locations over a 6 or 7 year period. I have had a really tough time financially in that time and they were always there for me. I would never think of going anywhere else. They treat you like family and never make you feel bad about being there. Zach, Tom and crew, we are friends forever. THANKS!!!!
This was a first for me, I’ve never had to pawn anything. Times are rough for so many people right now. But stopping in at Alpha Pawn, 14501 E. US 40 Highway in Kansas City, MO was a piece of cake! My gut (which I always follow) let me know I could trust these folks to give me the loan on my jewelry, and I could relax knowing I’d be able to get my bills paid, keep my credit score at the number it was, and my jewelry would be returned to me in the same condition I left it. WHEW!!! With the exception of my diamond earrings. Christina said, “I’m going to clean your earrings while they are here, they really need it!” They did need to be cleaned, I wear them all the time! I’m sure they will be brilliant, she has a ton of experience working in the jewelry field.
I have had several occasions to shop there and always leave very happy with prices and customer service Highly recomended! They have some of everything you would expect from a loan company.
I went into this store for the very first time in May i received quick and friendly service , they were very nice and gave me a good amount loan on my jewelry i will definetly recommend them to others!
Mike was super kind and was very sympathetic to my situation which required me to get a loan due to a dental procedure. He valued my collateral fairly and was very polite and quick. He also was respectful of my merchandise and I appreciate that. Mike was very detailed and informative about the procedure. If I need anything again, Mike will be one of my allies for sure. Cheers!
Had a pleasant experience.Fast approval.Service was great! thanks Jeff
great service…would reccomend
Got what we needed when we needed it. Easy and fast.
I never pawned anything in my life. The reality TV shows made me scared to even try. I grew up in Philadelphia, so I’ve my share of sleaze balls. Alpha was nothing like that. It was clean. The people there were respectable AND respectful. As an African-American male I am ALWAYS wary of going into retailers in the Northland, because I have experienced issues in the area, BUT NEVER AT ALPHA PAWN. KC area merchants would do well to learn from these Masters of consummate customer. service. They treat EVERYONE with equal courtesy and respect. I will NEVER pawn anywhere else.
Alpha pawn is a great company. Everyone in there is very friendly and is always willing to help you in anyway they can. I recommend alpha pawn to anyone who needs a loan or just wants quality well priced merchandise. Every time I have been to alpha pawn whether it’s to shop or I need a loan alpha pawn has been awesome. I will be a lifelong customer thank you again.
I needed a $200 loan but they were only going to offer me $150 for my fairly new Rigid 5 piece cordless drill set. Thing is I really needed $200 so they let me throw in all my extra bits and blades so i could loan $200. That’s what good customer service is!!! Thanks a lot fellas!!!
I am very glad I discovered Alpha Pawn and Title Loans. Good people. Good business. Good choice. Bailed me out of a few tight places. There was no pain involved in my transactions. It’s amazing when you have become accustomed to expect a rip off. There isn’t one!
The guys were very nice, the store is clean, and I got exactly as much as I needed. Thanks Alpha Pawn!
Love coming here great fast service every time I needed a loan they were always willing to help and give fair cash value for your items
Every time I go into this place I am greeted with a smile! I have now purchased 3 firearms from Alpha and never have regretted it. When I go in I tell them what Im looking for and they try to match me up. I absolutely love this place!
Every time I come upon something I’m shopping for that I feel is possibly a great deal to get through a pawn shop I always check these guys out because they have helped me out with purchases and with quick money for whenever I may be in a financial struggle. I feel they give really good business and people should definitely check them out.
Nice little shop! The people there are the friendliest of any pawn shop in town. They don’t have a lot of stuff, but they’ll make you a good deal on what they do have!
Sold them a firearm, I’ve never sold a gun and never visited a pawn store so had idea what to expect. Researched the price ranges ahead of time and they met my number WITHOUT THE reality TV show negotiation. These guys are professional business-people. From phone to visit and closing the deal, it wasn’t like anything I was afraid it could be like the the dingy scenes in movies when a guy has to sell his wedding ring in desperation, the store was nothing like that. My phone call to this place was answered quickly, nicely and they offered driving directions despite my insistence of on-board NAV and the entire experience was inviting and positive. Just call them on the phone, find out for yourself.
Normally I look at Google reviews with suspicion since you can detect the fake positive reviews from the store owners by the consistent grammar, or even usage of good grammar, always the same length and normally just accolades without sharing the story, but I can quickly discern the quality of any business by how they handle the phones, do they answer the phones courteously, DO THEY EVEN ANSWER THE PHONES AT ALL because THE OTHER STORES I called in Olathe either didn’t answer and I redialed afraid I called a dead number, or THE OTHER STORES answered and immediately asked me to hold AND acted annoyed by a phone call,.
This is a GREAT store with friendly HONEST professional people. It was a nice experience and I hear now they have a second store… they must be doing something right! Thanks Again Guys!
Been dealing with Zach and his dad since the shop opened and these guys give you top dollar for your pawn. They have great stuff to buy too! But don’t just believe me go in and check them out for yourself! Thanks for everything you’ve done Zach!
Excellent service, friendly. My first choice. High quality merchandise, Great coustomer service, Reasonable prices
I bought a handgun from the store on gun broker. It was in better condition than decribed, plus I bought it at an execellent price. The gun had a added feature that cost 50-60 dollars more to add on than if you buy it stock. When I had questions they awswered them with no problems. I will recommend this store to family and friends